Revolutionizing Medication Management with AI-Powered Personalization

US (Remote)

About MDI Health

Are you looking for a new way to apply your clinical knowledge to help improve patient care and the lives of others? Are you interested in being at the forefront of healthcare technology and thrive in a fast-paced environment?

MDI Health is looking for a passionate and innovative pharmacist with a strong clinical background to join our team. We are seeking an experienced and dynamic Clinical Pharmacist Lead to join our team and play a key role in supporting clinical operations, sales, customer success, and product development. The ideal candidate will have a strong background in medication management, polypharmacy, or ambulatory care, and experience in managed care and account management. This role demands a clinician who is proactive, agile, and capable of managing cross-functional responsibilities while serving as a clinical leader and subject matter expert. This position would be reporting to our Chief Operating Officer, working primarily with our Operations and Clinical Research and Development teams, and involves a variety of responsibilities (listed below) with the opportunity for growth as the position and organization evolves.

The position is a full-time, remote position. We offer a competitive salary and benefits

What you’ll do:

Sales & Customer Success

• Participate in or lead sales calls and product demonstrations to convey clinical value to prospective clients.
• Contribute to the development of sales enablement materials from a clinical perspective.
• Support account management teams with clinical insights and guidance, fostering strong relationships with clients.

Clinical Operations & Project Management

• Serve as the clinical lead for client onboarding and ongoing support, ensuring high-quality, evidence-based implementation.
• Develop, maintain, and update clinical training materials for external stakeholders.
• Provide clinical support for customer-facing teams, including responding to client inquiries and supporting client clinical outcomes.
• Take clinical ownership of key projects, ensuring milestones are met and deliverables are aligned with company goals.

Product & Clinical Development

• Collaborate with the product team to inform clinical requirements and product enhancements.
• Serve as a liaison between clinical users and product teams, translating clinical needs into actionable product features.
• Contribute to the ongoing clinical development of the platform, including content review, protocol development, and quality assurance.

What we’re looking for: 

• Doctor of Pharmacy (PharmD) degree or equivalent.
• Active pharmacist license in good standing.
• Minimum of 5 years of clinical pharmacy experience, preferably in:
  • Medication therapy management
  • Polypharmacy care
  • Ambulatory care
• Strong experience in managed care, formulary management, or population health.
• Demonstrated ability to manage projects independently and work cross-functionally.
• Experience with account management or sales support in a clinical or healthcare technology setting.
• Excellent communication and presentation skills, both written and verbal.
• Proficient in clinical software tools and healthcare technology platforms.
• Strong computer skills including Microsoft Excel, PowerPoint and Word, Google Documents & Spreadsheets
• Strong organizational skills
• Strong communication and interpersonal skills
• Willingness and ability to obtain registered pharmacists licenses in other states as needed
• Ability to adapt to working with teams across multiple time zones and locations

Preferred Qualifications: